How to send money safely online Title

Millions of people use the internet to send money to friends and family abroad. With increasing transfers internet security becomes an important topic, making it a top priority here at sendvalu. In the past years attempted fraud has become more and more prevalent and criminals are becoming more inventive trying to circumvent safety measures. The good news is: You don’t have to fall for it! Protect yourself, your money and your information by following these 10 pointers we’ve compiled for you. It's so easy: send money safely online with sendvalu!

1. Send money safely with sendvalu

It’s important to choose a transfer service that uses safe channels for data transfer. Luckily security is a top priority here at sendvalu. We only use transfer channels that we know are safe and never ask for sensitive data such as credit card numbers or bank IDs via Skype or email. Instead, we use a secure form that will pass along your information to sendvalu safely.

Your personal information is safe at sendvalu. To name just one example for the excellent safety measures we implement, credit card transaction are channeled through the 3D secure-system, which provides an additional layer of protection against scammers. This way we can guarantee that your money goes to its destination and your information stays where it should – with you.

2. Ask questions

You want to send money safely and have open questions? Get in touch! We offer multiple ways to talk directly with one of our support members, that way your questions won’t stay unanswered for long. You can contact us in the following ways:

1. Send an email to support@sendvalu.com
2. Call our customer support at +1-315-510-4016 (USA) or +44 12 0262 9424 (UK).
3. Send us a private message on facebook: facebook.com/sendvalu. We reply to your questions there as well.

The contact information for customer support in your language can be found here: here.

Despite all the safety measures, illegal activity can happen from time to time. Criminal groups or even a single person try to convince others, oftentimes successfully, to send them money. Tactics like pretending to be a fictive company to get to the data of unsuspecting consumers are common. If you need help determining if something is trustworthy, we’re glad to help.

3. Fraud prevention has the highest priority

In order to protect yourself online, it’s very important to learn to recognize predators quickly. The number one rule to follow is: Never send money to somebody you don’t know. After all, criminals are becoming more and more inventive.

While it seems obvious that criminals might be after your cash, your personal information is just as much at risk. Stolen identities can be sold for cash or used to take on loans or rack up credit card debt. For this reason you should never give out this information, especially when spam mails or pop-ups ask you for it.

4. When it comes to money...

Be vigilant! Whether it’s a lottery, an online game, an emergency or something similar, scammers will exploit any situation to get to your money. They’ll write to you directly or call you, trying to make you believe that you’ve won or inherited money, or should donate to a charitable cause. As nice as it seems, these unexpected messages are generally fraudulent and should always make you suspicious.

Never give out credit card details, bank data or personal information to people you do not know. Watch out for dubious emails or phone numbers, as well. If you’re not sure an email or skype message came from sendvalu, always check with our customer service at +1-315-510-4016 (USA) or +44 12 0262 9424 (UK) or send an email at support@sendvalu.com. This way you’re on the safe side.

5. Natural disasters and other catastrophes

When it comes to making a profit, criminals don’t even stop at exploiting the misfortune of others for their own gains. If you’d like to help others in case of an earthquake, a hurricane or another natural disaster, it’s best to donate via known channels and institutions to make sure your money gets where it’s needed. sendvalu offers a safe donation service for people in disaster regions. People contacting you via email, skype or phone are generally just looking out for their personal gain.

6. If it’s too good to be true…

It usually isn’t! We all know this expression, but on the internet it’s even more important to actually put it to action. Offers that promise fast earnings, way too cheap cars and incredulously affordable apartments, to name just a few, are generally fake and should be avoided. Never agree to paying an advance to someone, you’ll rarely see that money or the vendor again.

A good way to check whether someone is who they say they are, is checking directly with the organization they say they’re calling, emailing or contacting you from. This way you’ll find out quickly whether it’s real or not. Having to pay money to get your winnings is also a good indication that it’s a fraud, even if they only ask for a small amount.

7. A real organisation will never ask for sensitive data on the phone

Online criminals are usually very inventive. You’ll get a call from a government agency or other administrative authority, usually with news that money will be refunded to you for something you don’t remember doing? Don’t give out your bank details! No trustworthy organisation gets sensitive information through phone calls. They’ll usually send an official letter, which you can answer in written form. That way you’re on the safe side.

8. Don’t let them play on your fears

“Your account has been blocked!” Criminals like to use the fears of their victims in order to get to their money or personal data. Should you get a message asking you to pay money, because your account isn’t safe or has been hacked, be careful to check whether it’s legitimate.

9. Take your time

“Hurry! Act now!” Scammers want to stress you with these phrases and make you act quickly without thinking. If somebody is trying stress you in this way, don’t fall for it! Check the details, before you purchase something, click a link or download a software.

10. If you’re unsure, ask! sendvalu is there for you around the clock

If you’re unsure whether something is trustworthy, feel free to contact us! Our customer support is happy to help when it comes to questions of online security. Asking the right questions can be the difference between an empty and a full pocket.